Designing Effective Patient Satisfaction Surveys

✨ Writing Prompt

Imagine you are a healthcare administrator in a mid-sized community hospital. Recent feedback indicates that patient satisfaction scores have dropped, and the hospital's management has requested a detailed survey to identify areas for improvement. Your task is to design a survey that assesses various aspects of the patient experience, including but not limited to appointment scheduling, staff interaction, facilities cleanliness, and overall satisfaction. Consider using a mix of question types (e.g., Likert scale, open-ended questions). Ensure the questions are unbiased and structured to yield actionable insights. Write a brief introduction to your survey explaining its purpose and encouraging honest feedback from respondents.