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Interpreting Guest Feedback Data
This exercise focuses on analyzing guest feedback and identifying trends to improve service quality in the hospitality industry.
✨ Writing Prompt
You are provided with a dataset containing guest survey responses from a recent hotel stay. The dataset includes numerical ratings on various aspects of the stay (such as cleanliness, service quality, and amenities) as well as open-ended comments. Your task is to interpret the data, identify key trends and areas for improvement, and write a summary report. In your report, ensure you include at least three actionable recommendations based on your analysis, supported by both quantitative data and qualitative comments. Aim to address both strengths and weaknesses highlighted by the feedback.
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